Home - VoiceMail4All
VoiceMail4All is a service available to homeless agencies across the UK and provided by St Mungo’s on behalf of
Tech4all. Partner projects who subscribe to the service have the ability to offer free voicemail numbers to anyone who does not have a permanent place to stay and who does not have their own reliable telephone number. Clients can use the voicemail number to help find a job, hear from family and friends, keep in touch with support workers, or look for more permanent housing.
Each voicemail number comes with a freephone 0808 Message Retrieval Number, meaning clients can pick up their messages for FREE from any phone box or landline, any time of the day or night!
In its December 2011 paper, "Tackling Homelessness", Cambridge University's student think tank, The Wilberforce Society, recommended that "councils offer a voicemail service such as VoiceMail4All to the homeless in their area" as a relatively inexpensive way to help them overcome the barriers to finding a job and a home. To see their full report, click here.
Click on the picture below to hear one person's testimony of how VoiceMail4All helped him maintain crucial links with his family.
VoiceMail4All is now available OUTSIDE LONDON, meaning we can now offer VoiceMail4All numbers with any UK prefix, such as 0113 or 01273. We launched the service in Leeds and Brighton in early 2010 and have since expanded to Wakefield, Medway and Bristol! To find out how you can get involved, click here.
To read about the Benefits of having a free voicemail number, to find out How to Register, or to read the latest News articles about VoiceMail4All, go to the
About VoiceMail4All page.
VoiceMail4All Publishes Client Communication Needs Survey Results
In late 2011, 77 homeless people in London, Brighton, Bath and Bristol were questioned about how they communicate, who they communicate with and the barriers they face in communicating with others. Respondents represented every stage of homelessness, from street homelessness to being recently resettled.
Here are just some of the findings:
62% of all respondents said having a VoiceMail4All number would benefit them
57% of people with mobiles said VoiceMail4All would benefit them
75% of job seekers felt they would benefit from VoiceMail4All
The survey also revealed that 21% of respondents with mobiles did not have access to voicemail on their mobile and almost 79% of respondents had lost a mobile phone at some time.
To see a list of key findings, click here or contact the VoiceMail4All Co-ordinator for the full report.
Voicemail Provision
The VoiceMail4All numbers are provided on a smartnumbers™ platform developed and supported by Resilient Networks plc. The voicemail solution created by Resilient Networks is effective and suitable for the unique needs of homeless people who may not have their own phone line or mobile, and who require a very simple, cheap service that can be used from anywhere.
Resilient Networks plc has always shared St Mungo’s desire to support homeless people in their recovery and Tech4all’s desire to use technology to alleviate poverty. By providing this voicemail system, Resilient has once again demonstrated its deep commitment to helping homeless people stay “in touch and in control.”
|
